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    • 250+

      Total Stores Completed

    • Top 4%

      Of Shopify Agencies

    • £20m+

      Monthly Revenue

    • 10+ Years

      Industry Experience

    We're trusted by over 250 Shopify stores across a range of industries across the globe.

    • Monthly Plan - £499 p/month*

      Foundational Shopify Support & Maintenance

      Reliable, ongoing support to keep your Shopify store stable, running and secure. We handle essential and fundamental updates, fixes, and store maintenance so your site runs smoothly without interruptions.

      What's included:

      • 5 hours of development work

      • Regular updates to Shopify core, themes, and apps to keep your store stable

      • Quick resolution of bugs, small errors or glitches

      • Ensure that your store remains secure (SSL and security monitoring) and compatible with Shopify’s latest platform changes

      • Monthly allocation for small fixes or minor customisations

      • Image compression, resizing and optimisation to improve page speed

      • Agreed turnaround for urgent requests

      • A quarterly meeting and performance report (traffic, sales and conversions) to discuss performance and priorities, with Loom videos provided in advance to highlight key updates and recommendations for optimisation, improvements and growth. 

      • Updates to homepage banners and seasonal promotions

      • Small layout or styling adjustments

      • Suggestions to optimise tools, apps, UX and processes

      • Access to a support team focused on your store

      • Priority support and response times

      • 24/7 Year-Round Support

      • Coverage for critical issues at any time

      *The plan is based on a 6 month minimum term.

      Book a Discovery Call
    • Monthly Plan - £799 p/month*

      Growth-Focussed Support & Maintenance

      Support to keep your Shopify store running smoothly while identifying opportunities for growth and improvements. We handle updates and optimisations so your store performs at its best.

      What's included:

      • 10 Hours of Development Work

      • Regular updates to Shopify core, themes, and apps to keep your store stable.

      • Quick resolution of technical issues, bugs, errors or glitches with priority handling

      • Ensure that your store remains secure (SSL and security monitoring) and compatible with Shopify’s latest platform changes

      • Continuous monitoring and proactive security checks

      • Monthly allocation for advanced features, custom integrations and functionality improvements

      • Image compression, resizing, optimisation and modern formats (WebP/AVIF) for maximum performance

      • Faster response times for urgent requests

      • Agreed turnaround for urgent requests

      • Detailed reporting with analysis and next steps for traffic, sales and conversions

      • A monthly meeting and performance report (traffic, sales and conversions) to discuss performance and priorities, with Loom videos provided in advance to highlight key updates and recommendations for optimisation, improvements and growth.

      • Proactive strategies across CRO, SEO, UX, and sales performance

      • Regular campaign support including seasonal or product launch updates and more

      • Adjustments to optimise usability, branding, or conversion flow

      • Tailored recommendations to improve efficiency and customer experience

      • Structured testing of layouts, promotions, and product pages to increase conversions

      • Guidance, implementation and optimisation to improve search visibility and rankings

      • Regular speed, performance, and UX checks with improvements implemented

      • Access to a specialist support team working proactively on your store

      • 24/7 Year-Round Support

      • Immediate cover for emergencies and mission-critical issues

      *The plan is based on a 6 month minimum term.

      Book a Discovery Call
    • Monthly Plan: £TBD*

      Advanced, Flexible Support & Development Retainer

      Instead of our fixed packages, you buy a set number of hours each month which you can then use for website fixes, design tweaks, site updates, growth and customer experience improvements.

      What's included:

      • A dedicated block of hours for support, development, or optimisation tasks of your choosing (15 hours per month minimum)

      • Client-led priorities - You tell us what’s most important (content changes, new features, fixes, etc)

      • Our recommendations - We also proactively suggest improvements based on performance, CRO, SEO, and UX best practices

      • Technical support - Bug fixes, updates, and troubleshooting as needed

      • Custom features, theme edits, and performance improvements

      • Content & design updates - Banners, promotions, and product page adjustments

      • Flexible Use of Hours

      • Roll forward or reallocate hours within the month as needed (depending on agreement)

      • Reporting - A monthly report on how hours were used, plus recommendations for next month

      • A monthly check-in to discuss performance and priorities, with Loom videos provided in advance to highlight key updates and recommendations

      • Any additional work within Shopify that doesn’t fall under standard maintenance, development or content updates. This ensures your hours can be used for custom requests, new features, or unique projects as they arise

      • Growth consultancy to identify opportunities to sell and convert more

      • Access to a specialist support team working proactively on your store

      • 24/7 Year-Round Support

      • Immediate cover for emergencies and mission-critical issues

      • Think of us as your extended Shopify development team!

      *The plan is based on a 6 month and 15 hours per month minimum term.

      Book a Discovery Call
    1 of 3
      • “Working with Glaze has been a refreshing experience for our e-commerce team. After mixed experiences with other agencies, Glaze quickly became part of the BLK BOX team, bringing Shopify expertise, practical ideas and fast implementation. His modular design approach helped us regain control of our store and drive improvements in conversion rates and user engagement through bespoke CRO optimisations.”

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        Miles Canning

        Commerce Director

        BLK BOX Fitness

      • “Couldn’t recommend Glaze enough, from start to finish they have been brilliant to work with. Anything we have needed as always been done promptly with expert guidance along the way. Our online business has grown over the last couple of years we have been working together and we are looking forward to sustained growth over the coming years.”

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        Michael Warke

        Director

        Gardiner Brothers

      • “We've been working with Mark and Glaze for over a year now and he's been a joy to work with. He always brings the good vibes and energy to our meetings and never says no to my crazy requests - there's always a way! As a small and busy team I really value partners that communicate quickly and get the job done which Mark has always done. Our new website launch went off without one hitch which was a miracle to me but Mark was always confident which allowed me to trust in him. Thank you for all your efforts Mark, we wouldn't be here without you!”

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        Sarah Hickin

        Ecommerce Manager

        Seed & Sprout

      • “Honestly it’s been awesome working with Mark and his team at Glaze. We have a diverse team in different locations and timezones It’s not just the technical brilliance, but the flexibility, understanding and translation of our requirements into a site that we are proud of. The journey from start to finish has been awesome and we are working with Glaze for the long term. If we want to ensure we are relevant and offer the best experience for our customers we need a strong digital partner. Glaze have bucket loads of understanding and dollops of empathy and patience (we don’t know what we don’t know!). Our search is over – Glaze are now a cornerstone of our business and we look forward to working with them for the long term! Huge thanks”

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        Leo Onthriar

        Blue Sky Stone

      • “Mark and Steve from Glaze have been great to work with. Both are extremely helpful, knowledgeable, patient and quick to reply, on both an ongoing and once-off project basis. I’d definitely reccomend Glaze and the team to anyone hoping to create a new website or needing help with digital marketing.”

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        Muireann Doherty

        Killruddery House

      • “We’ve been working with Glaze for nearly 4 years now and I couldn’t recommend them enough, in fact anytime anyone asks me for a recommendation for a shopify partner I never hesitate to recommend Mark and the team at Glaze. They are super responsive but more importantly they are so knowledgable and the work they produce is always amazing. They are always open to a challenge and constantly making great recommendations to our team. We’ve really scaled our business over the past few years and we couldn’t have done that without their support. We are excited to continue our partnership with them and can’t wait to see what other great projects we do together. ”

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        Muireann Doherty

        Head of Marketing

        Equinutritive

      • “We are incredibly pleased with the exceptional services provided by Glaze Digital. Their expert strategies significantly boosted our online presence. Not only do their innovative approaches exceed expectations, but the team's outstanding customer service and commitment to staying ahead of industry trends make them a top choice for any business seeking remarkable results in the digital landscape.”

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        Lisa Dunne

        Digital Strategist

        Irelands Eye Knitwear

      • “We are delighted with the website that was delivered – it looks great and is performing well, and from a technical viewpoint it integrates smoothly with a number of other (fairly complicated) systems we use in our day-to-day operations (warehouse management system, business reporting tools, and so on). Perhaps more importantly, we found Mark and his team to be extremely approachable, full of wonderful ideas and suggestions, and wholly committed to our project. Delivered on time, on budget, and surpassed our expectations.”

        Read More

        Peter McQuillan

        Gordons Direct

        Bourke Sports

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      Book a Discovery Call to find out how we can help your store.