Walk in Wardrobe

Designing for fast-moving fashion ecommerce

About

  • Design & Development
  • Shopify Plus

Walk In Wardrobe is one of Ireland's fastest-growing fashion retailers, combining a successful store in Banbridge with a thriving ecommerce business and a highly engaged social following. With new collections launching regularly and customers quick to respond to the latest trends, the business has built a loyal audience that expects a seamless shopping experience online as well as in store.

More than 90% of customers shop on mobile, often discovering products through social content before visiting the website. In a retail environment driven by frequent product drops and fast purchasing decisions, every part of the online experience needs to help customers move quickly from discovery to checkout.

Brief

Having first partnered with Walk In Wardrobe in 2018 to launch its ecommerce store, Glaze continued to support the business as it grew. As online sales accelerated, the next iteration of the Shopify Plus store needed to improve conversion, increase average order value and keep pace with a fast-moving retail operation.

The platform also needed to give the internal team greater control over campaigns, new arrivals and seasonal launches, allowing content to evolve as quickly as the business itself.

The website needed to evolve at the same pace as the business behind it.

Approach

The Shopify Plus store was rebuilt around the way real customers shop fashion online.

Collections were restructured with stronger merchandising, intuitive filtering and faster page loading, helping shoppers move quickly from browsing to buying. With more than 90% of traffic coming from mobile devices, every part of the experience was designed to perform seamlessly on smaller screens.

Product pages were also redesigned to answer the questions customers ask before purchasing. Clear sizing and fit guidance, fabric information, styling content, customer reviews and complementary product recommendations help shoppers buy with greater confidence while encouraging larger basket sizes.

Behind the scenes, a bespoke section-based Shopify Plus theme gives the Walk In Wardrobe team complete control over the website. New product drops, homepage updates, seasonal campaigns and promotional landing pages can all be launched quickly without developer support, allowing the site to evolve alongside the business.

  • 14%

    increase in online revenue

  • 46%

    increase in conversion rate

  • 32%

    increase in organic traffic