Why Get Shopify Support For Your Store?

Shopify has an enormous amount of features and it’s evolving quickly so it can be hard to maximise the potential of your store. That’s why we created our Shopify Support service. Our experts help store owners get the most out of Shopify from making simple changes to using the latest Shopify features to their fullest.

Store Updates

Our team is at hand to help you carry out updates for your store. Basic updates are included in our Support plan such as content updates and Shopify App integrations and Advanced updates are covered in our Support Plus plan such as landing page creation & custom features.

Shopify Support

Our team of experts are at hand to help you with all things Shopify. Whether you have a specific question relating to your store or would like advice on what we believe works best based on our experience from other stores our experts will be there to help you.

Store Review

We provide a review of your store to make sure it’s set up for success and up to date with the latest features. We’ll provide advice on how you can implement these features and carry out improvements for your store.

175+ Happy Shopify Customers

Basic Advanced
For stores that would like to keep up to date with Shopify’s latest features & carry out essential updates. For stores that want to get the most out of the Shopify platform & carry out Advanced Updates to their store. 
Response Time 3 Business Days 24 Hours
Store Updates Basic Updates - One at a time Advanced Updates - Multiple at once
Shopify Support Email Phone
Site Review Every 12 Months Every 6 Months
Development Work Discounted Rate

per Month


per Month


Latest Projects

Shopify Design


Shopify Design

Blue Sky Stone

Honestly it’s been awesome working with Mark and his team at Glaze. We have a diverse team in different locations and timezones It’s not just the technical brilliance, but the flexibility, understanding and translation of our requirements into a site that we are proud of. The journey from start to finish has been awesome and we are working with Glaze for the long term. If we want to ensure we are relevant and offer the best experience for our customers we need a strong digital partner. Glaze have bucket loads of understanding and dollops of empathy and patience (we don’t know what we don’t know!). Our search is over – Glaze are now a cornerstone of our business and we look forward to working with them for the long term! Huge thanks

Leo Onthriar